JOB DESCRIPTION

Do you have management experience in the hotel industry and do you know how to motivate and inspire a team? Are you guest-oriented, communicatively strong and do you like a dynamic working environment? Then the position of Hotel Operations Manager at Hotel Mercier and restaurant Bonboon suits you perfectly.

As Hotel Operations Manager, you are ultimately responsible for the daily operations of the hotel and restaurant. You are visible on the floor, actively involved and a real people manager: you coach, guide and ensure a positive and professional working atmosphere. You are the first point of contact for both guests and team members and know how to exceed expectations - every day.

From staff planning and performance reviews to guest experience and process optimisation: you keep the overview, adjust where necessary and ensure that quality and service remain at the highest level. Together with the team, you ensure that every guest has a unique and personal Vondel Hotels experience.

WHAT DO WE OFFER?

  • A market-based salary;
  • Travel allowance if you live more than 10 km from work;
  • Enjoy 8% holiday pay and 25 paid holidays (based on 38 hours per week);
  • Discount on collective health insurance and pension scheme;
  • Discount of 40% when staying at one of our hotels (subject to availability) - hello weekends in Amsterdam or Maastricht!
  • Enjoy a 20% discount in our restaurants;
  • Free drinks when exploring our hotels - cheers!
  • Opportunities for internal advancement;
  • On renewal of your first contract, we'll treat you to a Canal Cruise for two through beautiful Amsterdam!
  • We celebrate your birthday every year and your anniversary as early as 2.5 years;
  • Opportunities for continuous personal and professional development through internal and external training courses;
  • Annual presentation of the Employee of the Year Award - who knows, maybe you will win the prize next year!
  • An inspiring workplace surrounded by art, history and travellers ;).

WHO ARE WE LOOKING FOR?

You know better than anyone how to deal with guests in an appropriate way. As a passionate manager, you get energy from conveying your passion to guests and colleagues. Furthermore, you know how to solve any situation through your creative and out-of-the-box mindset. You are result-oriented and motivated by working with pre-set objectives.

A completed MBO or HBO education in Hotel Management is a plus. If you only have relevant work experience, we also look forward to receiving your application: after all, we are primarily looking for a hospitable colleague.

ABOUT VONDEL HOTELS

Vondel Hotels is a collection of hotels, short-stay flats and restaurants in Amsterdam and Maastricht. Each of our locations has a unique history, style and character, ensuring our guests always have a special experience.

MAKE IT HAPPEN

Would you like to be part of a young and ambitious team? Do not wait any longer and apply quickly! For any questions, do not hesitate to call the HR team on 020 515 02 82. Who knows, we might soon welcome you as our new colleague.