JOB DESCRIPTION

Are you eager to be the face of one of our beautiful hotels located in Amsterdam? Does your workday only feel successful when our guests experience the perfect Vondel Experience? And are you also ready for a managerial role? Then the position of Front Office Manager at Vondel Hotels is the job for you!

YOUR JOB

You will lead the Front Office department of one of our hotels in Amsterdam, ensuring a high level of service. Hospitality is a top priority for you, and you excel in motivating and coordinating your colleagues. Training and coaching your team energize you. You will create schedules for the Front Office team, ensuring new colleagues are properly onboarded and that the correct procedures are followed.
As a true manager, you set the right example for your colleagues on a daily basis. As a Front Office Manager, you will perform daily reception tasks such as checking in and out guests, answering the phone, and providing information. You are a hands-on manager.
Your worktimes vary between 07:00 and 23:00 o'clock. Night shifts are not a requirement.

WHAT DO WE OFFER?

  • A market-based salary;
  • Travel allowance if you live more than 10 km from work;
  • Enjoy 8% holiday pay and 25 paid holidays (based on 38 hours per week);
  • Earn a €500 bonus for every new colleague who joins us through you!
  • Receive 110% of your salary when you work in a different hotel than usual;
  • You will receive 110% of your salary when you work a shift in a department other than your usual one;
  • Benefit from 110% of your salary on last-minute shifts (within 24 hours), and combine this bonus if you work at a different location. Count your winnings!
  • Discount on collective health insurance and pension scheme;
  • Discount of 40% when staying at one of our hotels (subject to availability) - hello weekends in Amsterdam or Maastricht!
  • Enjoy a 20% discount in our restaurants;
  • Free drinks when exploring our hotels - cheers!
  • Opportunities for internal advancement;
  • On renewal of your first contract, we'll treat you to a Canal Cruise for two through beautiful Amsterdam!
  • We celebrate your birthday every year and your anniversary as early as 2.5 years;
  • Opportunities for continuous personal and professional development through internal and external training courses;
  • Annual presentation of the Employee of the Year Award - who knows, maybe you will win the prize next year!
  • An inspiring workplace surrounded by art, history and travellers ;).

THE (PERFECT) MATCH

You are an creative manager with hospitality as your top priority. You ensure guests feel welcome at our hotel. Additionally, you create a stimulating and safe working environment within your team of Guest Service Agents. Moreover, you are fundamentally a Guest Service Agent yourself and actively participate in Guest Service Agent tasks alongside your managerial responsibilities.

MAKE IT HAPPEN

Do you want to be part of a young and ambitious team? Don't wait any longer—apply now! If you have questions, feel free to call our HR-team at 020 515 02 82. We look forward to welcoming you as our new colleague!