JOB DESCRIPTION

Can you work both independently and as part of a team? Do you have what it takes to take on a leadership role in a hotel? And do you have a guest-focused attitude? Then the position of Duty Manager at Hotel Mercier in Amsterdam is the job for you!

YOUR JOB

As Duty Manager, you will carry out your duties from the reception area, also performing Front Office tasks such as guest check-ins and check-outs. From this position, you will fulfill your other duties as Duty Manager. You will be responsible for coaching, guiding, and supervising the team at Hotel MAI, creating schedules, and ensuring a safe and inclusive work environment. Additionally, you will manage inventory and maintain contact with guests. You are solution-oriented and adept at quickly adapting to various situations.

In this role, you will work closely with the Hotel Manager to ensure that the service and quality standards of every department within Hotel Mercier are excellent. You will work in an all-round role and will also be scheduled for shifts.

 

What do we offer you?

  • A market-based salary;
  • Travel allowance if you live more than 10 km from work;
  • Enjoy 8% holiday pay and 25 paid holidays (based on 38 hours per week);
  • Earn a €500 bonus for every new colleague who joins us through you!
  • Receive 110% of your salary when you work in a different hotel than usual;
  • You will receive 110% of your salary when you work a shift in a department other than your usual one;
  • Benefit from 110% of your salary on last-minute shifts (within 24 hours), and combine this bonus if you work at a different location. Count your winnings!
  • Discount on collective health insurance and pension scheme;
  • Discount of 40% when staying at one of our hotels (subject to availability) - hello weekends in Amsterdam or Maastricht!
  • Enjoy a 20% discount in our restaurants;
  • Free drinks when exploring our hotels - cheers!
  • Opportunities for internal advancement;
  • On renewal of your first contract, we'll treat you to a Canal Cruise for two through beautiful Amsterdam!
  • We celebrate your birthday every year and your anniversary as early as 2.5 years;
  • Opportunities for continuous personal and professional development through internal and external training courses;
  • Annual presentation of the Employee of the Year Award - who knows, maybe you will win the prize next year!
  • An inspiring workplace surrounded by art, history and travellers ;).

THE (PERFECT) MATCH

Are you ready for the next step? As Duty Manager, you have experience in the hospitality industry. Our guests lack nothing due to your pleasant demeanor and attention to detail. Additionally, you always have a smile on your face and delight our guests with excellent service and friendly conversation. You excel at teamwork and are fluent in English.

MAKE IT HAPPEN

Do you want to be part of a young and ambitious team? Then do not wait any longer and apply quickly! For any questions, do not hesitate to call the HR team on 020 515 02 82. Who knows, we might soon welcome you as our new colleague.

Please note: a valid Dutch health insurance policy is required for this position.